Under the direction of the Site Manager, this position is responsible for coordinating and managing the daily business operations of the state park and park store at Mother Neff State Park. Prepares daily, weekly, monthly, quarterly, and annual reports and others as required by Regional office and Austin headquarters. Maintains accounting ledgers, budgets and monitoring expenditures. Processes and tracks travel vouchers, timesheets, vehicle logs and purchasing actions using the Department's Business Information System (BIS). Organizes and maintains files, including personnel records, correspondence, travel and credit cards. Provides customer service to include computer camper registration, selling permits and licenses. Maintains office supplies and inventories and assists with park programs and special events. Provides information and assistance to park visitors and general public. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures.
Graduation from an accredited college or university with a Bachelor’s degree.
Two years experience using personal computers, including Microsoft Office Word and Excel software;
Experience in basic accounting, revenue collection, record keeping and preparing correspondence and reports;
Experience in customer service and public relations;
Experience in training and supervising employees and/or volunteers.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of administrative processes, procedures and systems such as filing and records management systems, forms design principles, and other office procedures and terminology;
Knowledge of budget management processes;
Knowledge of general office procedures;
Knowledge of basic mathematics;
Skill in using MS Word, Excel and Outlook;
Skill in effective verbal and written communication;
Skill in using standard office equipment;
Skill in providing quality customer service in a courteous and professional manner;
Skill in identifying, researching and compiling information;
Skill in working independently and using sound judgment in decision making;
Skill in interpreting, analyzing and explaining organizational policies and procedures;
Skill in using initiative in accomplishing tasks without direct supervision;
Skill in training others;
Skill in managing several projects simultaneously;
Skill in meeting deadlines;
Ability to maintain strict confidentiality;
Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities;
Ability to accurately handle cash and account for revenue collected;
Ability to work as a member of a team;
Ability to handle emergencies, complaints, and large groups of people;
Ability to work under stressful conditions;
Ability to conduct promotional and marketing activities for the park and the store;
Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.;
Ability to conduct activities in accordance with TPWD safety program.
Required to work in a public park with overnight camping and day use;
Required to work 40 hours per week, includes various schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays, and holidays;
Required to conduct manual labor including, lifting supplies and materials up to 20 lbs.;
May be required to operate a State vehicle;
Required to travel 15% with possible overnight stays;
Non-smoking environment in State buildings and vehicles.