At the Tennessee Aquarium, our mission is to connect people with nature and empower them to make informed decisions about water and wildlife. Our Education Department is passionate about a number of values, which include respect for conservation, a mindset of lifelong learning, a recognition of the abilities of all people and of their experiences, the value of both using and contributing to research about informal education, and a collaborative, learning-based, respectful work environment.
As the Education Volunteer Coordinator, you will oversee various components of the docent and education volunteer programs including training, scheduling and supervising. You will assist with daily departmental operations, special projects, and gallery programs while executing and maintaining our core values and service standards in support of the Education Department's and the Aquarium's missions and visions.
Coordinate all components of the docent program including interviewing, professional learning, maintaining manual and records, and ensuring that the schedule is complete
Lead learning for, schedule, and manage all aspects of the Education volunteers
Collect information about the docent program and take part in program evaluation
Request assistance from Educators to fulfill gallery, program and tour needs; identify staffing issues
Organize volunteer events and focus classes for continuous education including new exhibits
Solicit and schedule volunteers for special events on and off campus
Educate, coach, evaluate, and schedule new Backstage Pass tour leaders and arrange Education event tours (Homeschool Day, Teacher Appreciation Day, etc.); Coordinate and design souvenir magnets
Design and write additions and supplemental information for the online training manual, gallery programs, and additional printed materials for use by Education volunteers
Work the gallery floor, touch tanks, and animal programs as needed
Represent Education in interdepartmental meetings, committees, exhibit projects and special projects
Maintain operational equipment used by volunteers in the VRC and in the galleries
Collect statistical data on volunteer trends/analysis within the department
Long range planning for and reserving spaces involved in docent training
Coordinate and teach special programs including member programs and summer camps as needed
Ensure that the Volunteer Resource Center is stocked with coffee, tea, mints, and other needs
Bachelor's degree in a biological or environmental related field
Minimum of three years of experience in leading a volunteer program, including leading education workshops, coaching, scheduling, and relationship building across generational lines of volunteers
Teaching, program development, and mentoring skills; experience in an informal setting a plus
General computer abilities including editing and layout of printed materials
Good communication skills including writing, oral and presentation skills
Ability to work in a team environment and with diverse audiences
Certified Interpretive Guide or Certified Interpretive Host a plus
Ability to work in various conditions on and off campus including crowded, loud, indoor, outdoor, warm, cool, and/or wet settings
Full-time, hourly; weekend and holiday work rotation required
Applications will be reviewed on a rolling basis until the position is filled, and the "end date" will be adjusted as needed. To apply, sumbit a cover letter and resume with your online application.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
Min Experience: Minimum of three years of experience in leading a volunteer program, including leading education workshops, coaching, scheduling, and relationship building across generational lines of volunteers
Min Education: 4 Year Degree