License and Pass Temporary Employee (40 hours per week), Denver, CO

Agency
Colorado Parks & Wildlife
Location
Denver, CO
Job Category
Temporary/Seasonal Positions
Salary
$14.00 - $15.00 per hour, depending on qualifications
Start Date
07/01/2021
Last Date to Apply
06/25/2021
Website
https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:006dd026-26a1-46ed-ae49-1544f62d053d
Description
The License and Pass Temp will be helping primarily the Disability and Refunds Coordinators with heavy workloads during this time, but will also assist all License, Reservations & Customer Operations staff with various assignments and job shadowing, including but not limited to the following: o Greeting customers at our front desk. Answering the phone and forwarding the calls to the appropriate CPW staff. o Processing disability licenses, passes, and ADA accommodations to approved customers. This will include learning the regulations and statutes applicable to those programs and the processing steps. o Organizing refund and restoration of preference point requests. This will require learning the regulations applicable to the refunds program and the processing steps. o Learning the Integrated Parks and Wildlife System (IPAWS) license and pass system. o Completing IPAWS administrative tasks such as merging duplicate customer records. o Helping contact customers whose mail has been returned as undeliverable to our office. o Looking for process improvements or efficiency opportunities and providing proposals to the team.
Qualifications
The ideal candidate will have interest in the parks, wildlife, and/or the outdoor recreation profession. Experience with databases, email, and internet research is preferred. Candidates should also be well organized, detail-oriented, have excellent communication skills (verbal and written), able to work independently, multi-task effectively and possess an overall positive attitude.
Contact Person
Payeton Childers
Contact Phone
3032917442
Contact eMail
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