JOB TITLE: Recruiting and Training Manager
CLASSIFICATION: Professional 3
DEPARTMENT: Human Resources
REPORTS TO: Director of Human Resources
LAST REVISED: September 2020
This position is responsible for developing a comprehensive talent acquisition strategy in line with Defenders’ long-term organizational plan which includes designing, implementing, and executing full-cycle talent acquisition practices and processes that meet Defenders’ diversity, inclusion, equity, and justice (DEIJ) goals; building relationships with universities and conservation groups to highlight Defenders as an employer of choice; developing metrics and monitoring effectiveness of talent acquisition programs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Manage the full-cycle talent acquisition process;
Design and implement recruitment, interviewing, selection, and onboarding best practices which include partnering with hiring managers to update position descriptions and role profiles; formulating recruitment strategies and executing sourcing plans to identify and attract qualified candidates; developing and training behavioral-based interviewing reference checks, and background checks;
Establish and maintain talent pipelines through proactive sourcing, targeted engagement, and passive candidate recruitment;
Participate in recruitment events and develop outreach efforts in support of Defenders’ DEIJ goals;
Ensure timely communication with candidates and hiring managers on the recruiting process and pending needs. Educate candidates about Defenders’ business, culture, benefits, and role expectations;
Manage Defenders’ Applicant Tracking System, to include timely and accurate record-keeping, reporting, and analytics;
Design and facilitate interview and selection training programs for hiring managers;
Manage Defenders’ internship program;
Serve as backup for HR operations as needed, to include benefits administration and HRIS updates;
Perform other related duties as needed.
Knowledge, Skills, Abilities for All Defenders
1. Personal interest in and commitment to conservation;
2. Ability and willingness to model the tenets of Defenders’ Commitment Statement: Mission, Transparency, Respect & Trust, Appreciation, Empowerment & Accountability, Professional Growth, Fairness, Diversity, Safety, Work/Life Balance, and Pride;
3. Ability to approach work in a collaborative and inclusive style, with a solutions-oriented manner;
4. Ability to work independently as needed, problem solve, and exercise sound decision-making skills in fluid environments to meet job expectations and achieve goals in an accurate and timely manner;
5. Ability to represent Defenders to external entities and the public in a professional manner while exercising tact, diplomacy, and discretion;
6. Demonstrates a willingness and ability to productively engage and collaborate with internal and external stakeholders from diverse cultures, backgrounds, and perspectives;
7. Ability to clearly and accurately communicate with internal and external stakeholders, in both verbal and written forms;
8. Ability to effectively navigate through change and maintain flexibility;
9. Ability to effectively address and manage conflict;
10. Working knowledge of Microsoft Outlook and Word.
Knowledge, Skills, Abilities for Professional 3
1. Ability to accurately maintain electronic and physical records
2. Anticipate and meet the needs of internal and/or external stakeholders delivering excellent service
1. Ability to clearly and accurately communicate with internal and external stakeholders
2. Ability to articulate complex ideas clearly, accurately and concisely
3. Ability to convey effective messages to broad and diverse constituencies
4. Ability and willingness to effectively represent Defenders’ interests in external environments
5. Ability to exert influence and build consensus with internal and external stakeholders
1. Ability to handle sensitive and confidential matters with discretion
2. Strong research and data analysis skills, including ability to gather and synthesize information from multiple sources to produce high quality work products in a consistent, efficient, accurate, and timely manner
3. Creative problem-solving and troubleshooting skills with willingness to experiment and innovate new methods.
4. Facilitate and promote the integration of diversity, equity and inclusion strategies into Defenders’ work
5. Ability to independently exercise appropriate judgment in response to complex and/or fluid environments
6. Strategic thinker with the ability to take high-level strategy and translate into relatable points and action steps.
1. Ability to work well under pressure and tight deadlines while balancing competing assignments
2. Ability to remain flexible and adaptable to shifting priorities while remaining responsive to urgent requests
3. Ability to take ownership of a project or process and to use problem solving skills to resolve issues
4. Ability to manage deadlines on multiple cross-functional projects in a dynamic environment
5. Demonstrated ability in managing competing interests on complex issues
6. Ability to independently initiate project and initiative ideas; managing projects and initiatives through to completion
Coalition and Community Engagement
1. Strong interpersonal skills and ability to form effective working relationships with diverse constituencies including federal/state agencies; elected officials and their staff; Defenders’ members and donors; private landowners; hunters and anglers; community leaders; religious, scientific, and academic communities; and /or the general public.
2. Ability to lead diverse stakeholders in collaborative activities, to anticipate policy issues impacting wildlife and make recommendations within Defenders, other organizations, and coalitions.
3. Networking skills to engage with leaders in the conservation community, federal and state agencies, NGOs, and other organizations.
Knowledge, Skills, Abilities for Recruiting Manager
1. Expert knowledge of recruitment and hiring best practices
2. Mature knowledge of relevant federal, state, and local employment laws for DC and other jurisdictions in which Defenders conducts its business
3. Expert knowledge in applicant tracking systems and internet sourcing tools
PHYSICAL ACTIVITIES, ENVIRONMENTAL CONDITIONS, PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to remain in a stationary position, often standing or sitting for prolonged periods of time; communicate with others to exchange information; repeat motions that may include the wrists, hands, and/or wrists. The work environment is an office environment with a generally quiet noise level.
All employees are required to satisfactorily perform the essential duties and responsibilities of their positions. The essential duties and responsibilities listed above are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Education: Bachelor’s (B.A./B.S.) degree or equivalent
Experience: 4 years of experience with full-cycle recruitment required, preferably for geographically dispersed organizations. 2 years of employee relations experience required. An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.