Temporary Customer Service Representative

Agency
Colorado Parks and Wildlife
Location
Denver, CO
Job Category
Temporary/Seasonal Positions
Salary
$17.00/hr.
Last Date to Apply
04/07/2023
Description
POSITION: Temporary Customer Service Representative START & END DATE: April 2023 to December 2023 PAY RATE: $17.00/hour LOCATION: Northeast Region Office, 6060 Broadway, Denver, CO 80216 DEADLINE FOR APPLICATIONS: April 7th, 2023 JOB DESCRIPTION: This is an entry-level position that will include an introduction to all aspects of the agency and is a great way to be exposed to and gain experience in CPW. This is a customer service-based position that provides information and handles all aspects of product sales to customers while providing support to the staff. Daily interaction with walk-in customers requires effective communication and public relations skills along with handling incoming calls. Duties include but are not limited to: ● Sell products and provide information to customers, including sales of wildlife products (hunting and fishing licenses, refund and duplicate licenses, and hunter education cards) and parks products (park passes, OHV Permits, snowmobile and boat registrations). ● Maintenance of customer records in IPAWS (name and address changes, hunter education verification, and other documentation as needed). ● Answer incoming calls, handle inquiries about wildlife or parks, and/or direct to appropriate staff. ● Maintain and update information bulletin boards, seasonal handouts/reports/forms, and informational packets. ● Perform wildlife euthanizing ● Provide internal customer service to other staff, serving as front desk reception; administrative duties such as management of copy, fax and IPAWS Machines including supply stocking. ● Pickup/delivery and distribution of mail ● Monitors and ensures that standard office supplies, brochures, and merchandise are in stock. ● Other administrative duties as assigned.
Qualifications
MINIMUM REQUIREMENTS: Valid driver’s license required. Ability to interact positively with the public in various situations. Weekend and evening work may be required. Hunting and fishing experience is helpful. HOW TO APPLY: Email cover letter and resume to lauren.berry@state.co.us
Contact Person
Lauren Berry
Contact eMail
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