Under the direction of the Wildlife Diversity Program Director, this position is responsible for complex to highly complex (journey to senior-level) licensing and permitting work including oversight and administration of a diverse group of permit programs within the Wildlife Diversity Program (including but not limited to Scientific Research Permit, educational display permit, zoological permits, Scientific Plant Permit, and Commercial Plant Permit). This position coordinates the receiving, reviewing and processing of license and permit applications. Functions as frontline contact with partner agencies and the general and regulated public to assist with permit regulation and compliance. Works with Law Enforcement and other permitting agencies to provide technical assistance and monitor compliance with permit program requirements and regulations. Makes recommendations and develops program administrative policy and procedures to ensure program efficiency. Suggests changes to program website and updates and resolves technical problems. May conduct some travel to attend meetings, perform inspections and/or to follow up on complaints and compliance of permittees. Works under general to limited supervision, with general to considerable latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures.
NOTE: Applicants that qualify as an LPS IV will perform highly complex licensing and permitting work including reviewing permit applications; creating compliance documents; querying data from databases; compiling complex information; presenting permitting rules and regulations to regulated and public; ensuring compliance with applicable policies, codes, and statutes; and issuing wildlife permits. Provides the opportunity for significant involvement in program development for the permit programs it administers, in addition to administrative duties.
NOTE: Current TPWD License and Permit Specialist III-IV may apply for this position at their current classification title and at the established Wildlife Division salary rate.
Graduation from accredited college or university with a Bachelor’s degree.
LPS III: One year experience with data entry and administrative procedures;
LPS IV: Two years as a TPWD Wildlife Divsion License and Permit Specialist III.
If driving is required, applicant must possess a valid State driver’s license.
Familiarity with permits administered by the Wildlife Division
KNOWLEDGE, SKILLS AND ABILITIES:
LPS III and LPS IV:
Knowledge of applicable policies, administrative codes, and statutes;
Knowledge of administrative practices and procedures;
Knowledge of native Texas wildlife;
Skill in using MS Word, Excel and Outlook;
Skill in effective verbal and written communication;
Skill in effective interaction with staff at all levels of the department and other State agencies and organizations;
Skill in providing quality customer service in a courteous and professional manner;
Skill in complex data entry and maintaining hard copy and electronic files;
Skill in viewing and tracking information in a complex database;
Skill in identifying, researching and compiling information;
Skill in problem solving;
Skill in managing several projects simultaneously;
Skill in training others;
LPS IV: Skill of LPS III, Plus:
Skill in querying data from online and internal databases;
Ability to work as a member of a team;
Ability to work independently with limited supervision;
Ability to identify errors associated with complex data;
Ability to learn advanced functions in MS Excel including the development of pivot tables and lookup tables;
Ability to comprehend and interpret wildlife regulations and accurately convey the information;
Ability to accurately handle cash and account for revenue collected;
Ability to plan, organize and accomplish work assignments and tasks effectively;
Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities;
Ability to handle and prioritize high call volumes and manage difficult customers or situations;
Ability to conduct complex (journey-level) licensing and permitting work;
Ability to conduct work activities in accordance with TPWD safety program;
LPS IV: Ability of LPS III, Plus:
Ability to supervise the work of others;
Ability to interpret applicable laws, rules, regulations, policies and procedures;
Ability to conduct highly complex (senior-level) licensing and permitting work.
Required to work from 8:00 a.m. to 5:00 p.m., Monday through Friday;
Required to work on holidays, weekends and hours other than 8:00 a.m. to 5:00 p.m. as necessary;
This position is suitable to telework two days per week and the candidate may be allowed to telework with supervisor approval;
May be required to operate a State vehicle;
May be required to travel 10% with possible overnight stays;
Must conform to TPWD dress and grooming standards, work rules and safety procedures;
Non-smoking environment in State buildings and vehicles.
TPWD IS AN EQUAL OPPORTUNITY EMPLOYER