Visitor Services Assistant (South Lake Tahoe, CA)

Great Basin Institute
South Lake Tahoe, CA
Job Category
Temporary/Seasonal Positions
AmeriCorps Living Allowance & Education Award
Last Date to Apply
The Great Basin Institute, in cooperation with the US Forest Service’s Lake Tahoe Basin Management Unit (LTBMU) is recruiting one Visitor Services Assistant to educate the public and provide visitor information at the Taylor Creek Visitor Center. Primary Responsibilities: • Meets visitors and independently replies, either verbally or in writing, to phone and mail inquiries requesting general information about Forest Service activities, programs, and policies. Responds to a variety of questions covering all services that the LTBMU may offer. • Assists in developing specific objectives for interpretive programs and displays. • Inventories annual volumes of use, trends in public information needs, and public response to existing information output. • Creates and conducts educational presentations on subjects such as fire safety, environmental awareness, recreation activities, and litter prevention. • Maintains inventory of existing publications for public use. Prepares or assists in the preparation of informational exhibits which include photos, maps, etc. Timeline: • 13-week appointment beginning in early June 2021 • Full time (40 hours/week) Location: The Lake Tahoe Basin is located in the Sierra Nevada Mountain Range and spans across 6 counties and 2 states (Placer, Eldorado, Alpine counties in California; Douglas, Washoe, and Carson City counties in Nevada). The forest is managed by the US Forest Service, specifically the Lake Tahoe Basin Management Unit. The LTBMU includes portions of the Eldorado, Tahoe and Humbolt-Toiyabe National Forests. Opportunities for all-season recreation abound in this region. The Technicians will be based in South Lake Tahoe, CA and will report to the LTBMU Unit Supervisor’s Office. Compensation and Benefits: • Total Living Allowance: up to $7,680 (Approximately $1,150 biweekly before taxes) • Segal AmeriCorps Education Award: $1,638.89 (Upon successful completion, the award may be used for past, present or future educational expenses, including payment of qualifying federal student loans and Title IV accredited college tuition.) • Medical, dental, and vision insurance available at no cost
Technical requirements: • Knowledge of and/or interest in forest resources and wilderness management. • Skills in written and verbal communication to successfully interact with visitors and assist in the development of interpretive materials. • Knowledge of use and development of public relations tools such as brochures, audio-visual materials, and equipment in order to present information regarding Forest Service programs. • Knowledge of a large variety of reference sources to locate answers to visitor questions, and ability to use good judgment to recognize when to refer questions to a qualified professional. • Knowledge of the Forest Service mission, policies, and programs to properly present information to the general public. • Practical skill in designing and preparing informational exhibits which are clear and visually appealing. • Ability to self-motivate and maintain a positive attitude. Additional requirements: • Possess a valid, state-issued driver’s license and clean driving record; and • Meet AmeriCorps eligibility requirements: (1) U.S. citizenship or legal resident alien status, (2) eligible to receive an AmeriCorps Education Award (limit of four in a lifetime or the equivalent of two full-time education awards), (3) pass National Sex Offender Public Website (NSOPW) and federal criminal background checks, (4) adhere to the rules, regulations and code of conduct as specified in the Member Service Agreement; and (5) not engage in any prohibited activities as listed in the Member Service Agreement. How to Apply: Please visit our employment web page to apply directly through our online portal: We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.
Contact Person
Lisa Russo
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